Custom questions let you gather important information from guests at the time of booking. Instead of sending a follow-up email asking for details, you get everything upfront — saving time and making your meetings more productive.
Why Use Custom Questions
Different meetings require different preparation. A consultant might need to know the client's business size and goals. A therapist might require a brief health history. A photographer might ask about the type of shoot. Custom questions ensure you have this information before the meeting starts.
Adding Questions to an Event
Open the event you want to add questions to from the Events page. Navigate to the Custom Questions tab on the event detail page. Click Add Question to create a new field.
Question Types
Meetlr supports several question types:
- Short Text — A single-line text input for names, titles, or brief answers
- Long Text — A multi-line text area for detailed responses
- Dropdown — A list of predefined options the guest chooses from
- Checkbox — One or more options the guest can select
- Radio Button — A single choice from a list of options
Required vs Optional
Toggle the Required switch on any question to make it mandatory. Guests cannot complete their booking without answering required questions. Use this for information you absolutely need, but be thoughtful — too many required fields increase booking abandonment.
Viewing Responses
After a guest books, their answers appear in the booking detail view. Navigate to Bookings in the sidebar, click on any booking, and scroll to the Custom Responses section. Responses are also included in the booking confirmation email you receive.
Tips
- Keep the number of questions to a minimum — three or fewer is ideal
- Make only truly essential questions required
- Use dropdown or radio buttons when possible to make answering faster
- Review responses before each meeting so you arrive prepared